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Retainers
Software that ships is software that keeps changing. A retainer is a fixed block of hours each month against a backlog you own, with a standing call and no minimum term after the first three months.
- Typical timeline
- Monthly, 3-month minimum
- Starts at
- from R18 000 / month
What is included
- A named block of hours, used for whatever is at the top of your list
- A shared backlog you can reorder at any time
- Dependency and security updates applied and verified
- Uptime, form-delivery and automation-failure monitoring
- A fortnightly call and a written summary of where the hours went
- Unused hours roll over one month
How it runs
Baseline
An audit of what exists — dependencies, performance, accessibility, monitoring gaps — turned into the first backlog.
Rhythm
Work lands continuously behind previews. You approve what goes live.
Report
A monthly note: what shipped, what it cost in hours, what is next and what we recommend dropping.